español / english local weather today
12 October 2024
Conditions for online reservations
Conditions for online reservations
Basically our conditions are those you might have read on this page, in other words: Our reservation service is based on mutual trust. This means that we do not ask you to pay part of the rent up front. In return we expect of you that you do not cancel your reservation. As all owners of an official casa particular, we have to pay taxes, regardless of whether the rooms are occupied or not. These taxes are quite high. If you do not use your reservation, we lose income, income our family lives on. That is also the reason why generally you cannot change your booking. However, if you contact us with time, we will do what we can to help you.

Once completed and submitted the form, you will be sent a mail confirming your booking. Availability of our rooms is updated daily. If nevertheless the room(s) is/are not available on the dates you've chosen, we will contact you immediately.

If you have any special requests, such as a pick up service from the airport, a special diet, etc., notify us at the time of booking. The same if you have any medical problem or disability which may affect your reservation and/or stay. We do our best to help!
We remind you, the rent is paid on the spot in cash and in CUC.

Privacy
In accordance with the Fundamental Law 15/1999 on Protection of Personal Data we inform you that the personal information we request in this form will become part of a file registered with the Spanish Data Protection Agency, of which file REC7 S.L. is responsible and that it shall be treated in order to carry out all actions related to your reservation, your request for information or question as well as and to keep you informed, including by electronic means, on issues relating to the activity of Hostal Kiki and its services.
 
REC7 S.L., as the company responsible for the file, undertakes to respect the confidentiality of your personal information and to ensure the appropriate level of security for each type of data and each action carried out using such data. Likewise, we inform you that your personal data may be disclosed to third companies only and exclusively in cases where it is necessary for us to respond better to your request.
By accepting this Privacy Policy you consent to the processing of such data for the purpose indicated and the data transfers described. You may exercise your rights of access, cancellation, rectification and opposition by sending us a mail to the following e-mail address: info@hostalkiki.com always attaching a photocopy of your ID.
 
Cookies
1. We may collect information about your computer including, where appropriate , your IP address, operating system and browser type, for system administration. This is statistical data about how you browse our website.
2. For the same reason, we may obtain information about your general use of our reservation system using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
3. Cookies help us to improve our website and to deliver a better and more personalized service. Specifically, we can:
• estimate usage numbers and patterns;
• store information about your preferences and customize our website according to your individual interests;
• speed up your searches
• recognize you when you return to our site again.
4. You can refuse to accept cookies by activating the setting on your browser which allows you to reject cookies. However, if you select this setting you may be unable to access certain parts of the website or unable to avail any of our services. Unless you have adjusted the settings of your browser to refuse cookies, our system will issue cookies when you log on to our website.

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